Privacy Policy

Petalite Privacy Policy

We take your privacy very seriously!

We aim to be as open and transparent as possible with the people we deal with, so that you are fully informed about how we use the information you give us, and the information we gather from other places, so that you can feel confident in our processes and the way we handle your information.

We are a ‘B2B’ company, therefore this privacy policy is aimed at representatives of customer and potential customers, and representatives of our suppliers. If this is you, please read this policy carefully as it contains important information about who we are and how and why we collect, store, use and share your personal data when we operate our business. It also explains how to contact us or supervisory authorities in the event you have a complaint

Who we are?
Petalite Limited is a developer and distributor of electric charging technology solutions for electric vehicles. We engineer DC rapid /ultra rapid chargers. Our company registration number is 08987637.

This Privacy Statement applies to the personal data processed by Petalite Limited and service providers appointed by us, when you do business with us, or if you use our website.

Where we are the organisation making the decisions about how to use the data, how long to keep it, who to share it with and more, we are the Controller.

How to contact us
If you have any questions about this Privacy Policy, if you think we’ve missed something out, or would like to contact us about any other matter, please use the following contact information and we’ll be very happy to assist:

Email: info@petalite.co.uk
Office Address: Unit 2a Forward Park, 96 – 97 Bagot Street, Birmingham, England, B4 7BA
Telephone: (+44) 0330 120 0558

How we collect personal data through our website
We may collect your personal data via our website to facilitate enquiries and enable the download various marketing materials. If you use this functionality we will collect your email address and the contact telephone number, and we will only use the information you’ve provided to respond to your query or to provide you with relevant information about our organisation.

How we collect personal data in other ways
We may also collect personal data in the following ways:

  • Face to face, for example at an event;
  • Over the telephone or via Teams, Zoom, webinars;
  • Via desk research looking at publicly available information (for example as provided on your own company website or LinkedIn, and other social platforms);
  • From you or your company in relation to invoicing and BAU operations;
  • From publicly available sources such as Companies House (Director and company checks).


What personal data do we collect?
We only collect the personal data which is necessary to provide our services, respond to business queries, and send BAU communications, this includes: your name, email address, job title, company name, telephone number, business address, bank details (only if we need them). We may also collect other information for example about your contact history with us and other relevant information about your company/organisation.

Lawful basis

Under data protection law, we can only use your personal data if we have a lawful basis eg:

  • for our legitimate interests or those of a third party;
  • in certain cases where you have given consent; or
  • to comply with our legal and regulatory obligations.

A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests.

If you are a representative of a Limited Company, we will most likely rely on the legal bases of our Legitimate Interest (for example to operate and develop our business, or in some cases to defend and protect our business) or ‘compliance with a legal or regulatory obligation’ .

We may also rely on our ‘legitimate interests’ to use your information to carry out direct marketing, however, we always give you the option to not be added to mailing lists, as well as an easy option to opt out of our communications, should you wish to do so. Alternatively, please email us at info@petalite.co.uk to change your preferences or unsubscribe from our mailings.

How long do we keep your data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Please contact us: info@petalite.co.uk if you want further information about how long we will retain your personal data.

If you won’t provide your data
If you are unwilling to provide us with the data we need to engage with you or your organisation, we may not be able to supply our services. If there are specific concerns about our handling of a particular piece of data, please call us to discuss, as we’d rather understand your concerns and work through them, so that we’re all comfortable and able to work together.

Who we share your data with

We routinely share personal data with:

  • third parties we use to help run our business, eg payment service providers, IT and systems administrators, CRM system providers;
  • our trusted partners/suppliers/clients/customers.
  • our bank.

We only allow those organisations to handle your personal data if we are satisfied they take appropriate measures to protect your personal data.

We or the third parties mentioned above occasionally also share personal data with:

  • our external auditors, eg in relation to the audit of our accounts, in which case the recipient of the information will be bound by confidentiality obligations;
  • our and their professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations;
  • law enforcement agencies, courts, tribunals and regulatory bodies to comply with our legal and regulatory obligations;
  • other parties that have or may acquire control or ownership of our business (and our or their professional advisers) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency—usually, information will be anonymised but this may not always be possible. The recipient of any of your personal data will be bound by confidentiality obligations.


Transferring your personal data outside of the UK

It is sometimes necessary for us to transfer your personal data to countries outside the UK, for example we rely on our web development agency to provide us with hosting services with data centres located in Germany, Finland and Switzerland.

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data; or
  • Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.

Please contact us: info@petalite.co.uk if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.


You have a number of rights under data protection law, these are:

  • Access: You have the right to access the personal data we may hold about you and the purposes for which we are using it. We may need to ask for proof of your identity and clarify the scope of the request.
  • Rectification: You have the right to request that we amend any personal data which is incorrect or requires updating.
  • Object: The Right to Object to marketing is absolute. We will always unsubscribe you when asked. Otherwise, this Right is applicable under certain circumstances. If you exercise this Right, we will deal with your request based on the lawful basis we’re using to process your data, and the individual circumstances surrounding the processing.
  • Erasure: The Right to Erasure is limited. We will assess any deletion request on a case by case basis. Please note when you unsubscribe from communications we will not normally completely erase all of your details, but suppress them, to ensure you are not contacted again in future. If you prefer to be erased completely from our files, please do let us know.
  • Request restriction of processing: You can ask us to temporarily stop processing your personal data in certain situations, such as when you question its accuracy, object to its use, or need it kept for legal purposes.
  • Request data transfer: You can ask for your data in a structured, machine-readable format to yourself or a third party. This applies only to automated data processed with your consent or under a contract.
  • Withdraw consent: You can withdraw consent for data processing at any time. This won’t affect past processing but may limit services we can provide.

In all cases, we will endeavour to respond to you as soon as possible, at most within one calendar month. There are exceptions that would allow us to extend the legal response timeframe to three months (Right of Access) – but that will be rare, and we will always keep you informed.

If you would like to exercise any of these rights, please use the following contact details:

  • Email: info@petalite.co.uk
  • Address: Unit 2a Forward Park, 96 – 97 Bagot Street, Birmingham, England, B4 7BA.
  • Phone: + (+44) 0330 120 0558

External Links
If you follow links to other sites from our website your data will be subject to the privacy policies of those sites. You should refer to these policies before providing your data.

Updates to this privacy policy
We review and update this privacy policy regularly to take account of changes to our processing and regulatory changes. We encourage you to review it from time to time. If we make any significant changes, we will endeavour to communicate this to you where possible.

If you wish to complain

If you have a complaint about how we have processed your data, we would ask you to please contact us in the first instance so that we may take steps to remedy the issue.

You are of course also entitled to refer your complaint to the Information Commissioner’s Office by visiting their website at ico.org.uk

How you can reach us

Office Address: Unit 2a Forward Park, 96 – 97 Bagot Street, Birmingham, England, B4 7BA
Email: info@petalite.co.uk

Telephone: (+44) 0330 120 0558

Last updated November 2025

Full details of the information stored by the company, retention period, location and method of destruction please email info@petalite.co.uk